Control towers · 03 / 20
Q-commerce dark store wall
A live operations wall across six dark stores, refreshing every few seconds.
What actually changes
Catch a dark store about to miss its delivery promise before the customer notices.
Nobody has a single view of six dark stores at once, so a store sliding toward a breach only surfaces after the complaint arrives.
See pick, pack, and dispatch timers ticking live across every dark store at once
Spot rider availability gaps before they turn into missed delivery windows
Catch an SLA breach forming in real time instead of reading about it in a complaint
What was built
A live wall — pick/pack/dispatch timers, rider availability, and a scrolling SLA ticker.
Result
6
dark stores, one wall
The mechanics
How this actually runs, step by step.
- 1Each dark store streams its live order queue and rider status.
- 2Pick → pack → dispatch timers run against a fixed 15-minute SLA per order.
- 3Any order trending toward a breach surfaces on the scrolling ticker immediately.
- 4Demand-per-slot bars update store-by-store, so a spike is visible before it becomes a backlog.
Live pollingSLA timersDemand slots