Orders & inventory · 15 / 20
Returns & RTO warehouse processing
Every returned item graded, valued, and routed — restock, refurbish, liquidate, or scrap.
What actually changes
Stop returned stock piling up at the dock with no consistent call on what to do with it.
Returned items sit at the dock because nobody applies a consistent standard for what's sellable versus a write-off.
See every return graded by condition the moment it hits the queue
Track recovered value by brand and order type instead of one blended number
Know whether a return should be restocked, refurbished, liquidated, or scrapped without a manual call each time
What was built
An intake queue that grades each return by condition, computes recovered value, and tracks it by brand and order type.
Result
4
brands, one returns queue
The mechanics
How this actually runs, step by step.
- 1A returned item lands in the intake queue tagged with its brand, order type, and inspected condition.
- 2Grading it applies a fixed rule per condition — Like new to Restock, Minor damage to Refurbish, and so on.
- 3Each grade carries a recovery percentage, so recovered value is computed the moment it's graded.
- 4Filters by brand and order type let one FC roll up returns across every brand and channel it runs.
- 5A running grade breakdown shows where value is actually being recovered versus written off.
QC gradingRecovery-value calcMulti-brand FC